C
CG Shop

FAQ

Frequently Asked Questions (FAQ)

Last updated: September 4, 2026

How does Cash on Delivery (COD) work?

You order online without paying in advance, and pay the delivery partner when your order arrives at your doorstep. It's a safe, no-risk way to shop.

How long does delivery take?

Most orders are delivered within 4–8 business days after dispatch, depending on your location. See our Shipping & Delivery Policy for details.

How do I choose the right size?

Each product page lists available sizes. If you're unsure, contact us at [email protected] and we'll help you pick the right fit.

Can I cancel my order?

Yes — you can cancel before your order is dispatched by contacting us with your Order Number.

What if my product is damaged or wrong?

Contact us within 7 days of delivery with your Order Number and a photo. We'll arrange a replacement or refund as per our Return & Refund Policy.

Do you deliver to my area?

We deliver across India to serviceable pincodes. You can check your pincode at checkout.

How can I contact you?

Email us at [email protected] with your Order Number handy, and we'll assist you.