Return & Refund Policy
Last updated: September 4, 2026
We want you to be happy with your purchase from Fashion online shopping. This policy explains returns, replacements, and refunds for Cash on Delivery (COD) orders.
Return Window
You may request a return or replacement within 7 days of delivery if the product is damaged, defective, or significantly different from what was ordered.
Conditions for Return
- The item must be unused, unwashed, and in its original condition with tags and packaging intact.
- Proof of order (Order Number) is required.
- Certain items cannot be returned for hygiene reasons (e.g. innerwear) or if customised.
How to Request a Return
Contact us at [email protected] with your Order Number and a photo of the item within the return window. Our team will guide you through the process.
Refunds (COD Orders)
As all orders are Cash on Delivery, no online payment is taken in advance. For eligible returns, we will either replace the item or, where a refund applies, process it to your provided bank/UPI details after the returned item is received and inspected. Refunds are typically completed within 5–7 business days of inspection.
Return Shipping
For damaged, defective, or wrong items, return pickup/shipping is arranged by us at no cost to you. For change-of-mind returns (where accepted), return shipping may be borne by the customer.
Order Cancellation
You may cancel an order before it is dispatched by contacting us with your Order Number.